10 BIGGEST MISTAKES Made When Choosing SIP & How to Avoid Them
Think all SIP Providers are the Same? Think again. 🤔
Get our FREE expert guide on the biggest mistakes businesses make when choosing telecom—and how to protect your bottom line.
Once you have reviewed the guide, schedule a meeting with one of our experts using the calendar at the bottom of this page! đź“…
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"Moving from Genesys Cloud Voice to Star Telecom’s network gave us confidence in our telecom carrier. Carriers are super impacting, but the move from Genesys to Star’s network, we haven't seen any outages."
Save Up to 50% on Your Telecom.
Ensure crystal clear voice calls every time while minimizing your total cost of ownership with Star Telecom’s SIP trunking services for North America.
- Deliver Mission Critical Service for Your Clients
- Lower Your Total Cost of Telecom Ownership
- Rest Assured with Our Industry-leading Uptime
- Get The Service You Deserve with People Who Really Care
- Quickly Get to the True Root Causes of Issues
- Work with Experts Who Know Your Industry
- Meet Your Governance and Compliance Requirements
Why We Stand Out
100% Uptime
Our SIP Trunking is built for reliability with automatic failover for both inbound and outbound calls—ensuring uninterrupted service even during outages. Unlike others, our active-to-active POPs instantly shift traffic to a live, functioning location for seamless continuity.
Quality Voice
The quality of audio during interactions with your customers impacts average call handle times, customer satisfaction, as well as agent experiences. We proudly offer only quality telecom that is industry-tested and proven to enhance CX and EX.
Above & Beyond Support
Caring for our clients is at the heart of everything we do, reflected in our 100% CSAT score. Our support team delivers a 10-minute response time, 24x7, with Tier 1 access to SIP engineers and direct support from top telecom experts (SIP, CNAM, Toll-Free, STIR/SHAKEN, SMS). Our support goes “above and beyond” typical carrier service.
Secure
Security is one of our top priorities. Our SIP Traffic is encrypted using TLS/SRTP between the platform & CCaaS solution. Also, private internet connectivity is used where possible including in carrier and CCaaS interconnects since public internet connectivity is susceptible to DDoS and other attacks.
Service Backed By SLAs
Unlike competitors, we put our money where our service is—literally. Get it? We back our performance with Quality of Service SLAs, Uptime SLAs, and even include SLA Credits in our agreements. If we don’t deliver, you don’t just hear “sorry”—you see it reflected in your bill.
Real-Time Alerts
Our service includes 100% SIP logging for 90+ days, QoS tagging for each call (MoS, Latency, Jitter, Packet Loss), the ability to record calls at a network level and monitoring and alerting of network KPIs (Latency, Jitter, Packet Loss). It also provides proactive notifications on call failures and fraud alerts.
What Some Of Our Clients Say
Let's Chat! We'd Love to Meet With You.
* Disclaimer: To qualify for the free $15 coffee gift card, participants must use a valid work email address—personal email domains such as Gmail, Yahoo, or similar will not be accepted. The participating company must be based in North America (U.S. or Canada), and the offer is limited to one gift card per person and per company. To receive the gift card, the participant must attend a scheduled meeting with a Star Telecom representative. This offer is intended for professionals exploring telecom or contact center solutions, and Star Telecom reserves the right to withhold the gift card if eligibility requirements are not met.